Our customer service is structured so that you can contact us at any point – day or night – when you have a question, and receive an immediate response. Our FAQ section also offers answers to questions that commonly arise.
If you do not find the answer you are looking for in the FAQ section, please contact our customer service representatives at your convenience.
Becoming a member at Black Chip Poker couldn´t be easier.
Follow these 3 simple instructions and we´ll have you playing with us in no time!
First, download the software, which be saved to either your Mac desktop or ‘downloads’ folder. It may take a few minutes for Black Chip Poker to download.
Once the download is complete, launch the file from your saved location. If asked to update the software, please accept.
After this initial process, you will be able to launch Black Chip Poker from your application folder.
Launch Black Chip Poker and in the main lobby select ‘Create Account…’
Fill out required registration details and make sure you provide a valid email address.
To validate your account, check your inbox for the provided validation code.
Finally, enter your validation code.
To find a play money ring game table or tournament to jump into. use the tabs in the Black Chip Poker lobby.
From there you can select whatever game you want to play and set your limits.
You can also search for specific tables and poker formats by clicking on your chose game tab and then using the filter buttons to define your search.